How to show workflow stages of Custom Table in Service Portal.

[Community Alums]

Have a requirement of showing workflow stages of custom table in Service portal. 

I tried cloning Requested item widget and Request Item Workflow Stages widgets and placed Requested Item widget on Ticket Form page in Service portal. But it is not rendering stages.

[Ravi Peddineni]

@Abdullah 

Stage render widget uses stage_state table to save the stage information for Requested Items. So for the custom table record, You have to create a record in that table and the stage value will be in JSON format. Check out the format for the other records in that table and create a similar one for the custom record.

[Community Alums]

OK, will give try.

Thanks

[Ravi Peddineni]

@Abdullah 

Let me know if it works successfully. 

[Community Alums]

provided solution was not working.

Did some changes in custom script and got it working.