How to Skip the CAB approval for a change request based on custom field value

[syam1]

Hi,

We have a requirement where we need to skip the cab approval for change request based on environment field. Kindly provide the best practices to achieve the functionality in ServiceNow.

Thanks,

Syam

[palanikumar]

Hi,

Are you using Change Model or the legacy Workflows for Change?

If you are using Change Model then you can configure this in Change Approval Policies. 

If Change Model is not implemented and you are still using Workflows then you need update the Workflow

Thank you,

Palani