How to solve system log error (com.glide.ui.ServletErrorListener)

[Mi4]

Hi,

Plase tell me.

I tried to update valiables the hr case table from the portal widget and I get an error.(by system log)

How can I get rid of this error?

Error Below:

Root cause of JavaScriptException:

com.glide.script.fencing.access.ScopeAccessNotGrantedException


Read access to sn_hr_le_case not granted: com.glide.script.fencing.ScopedGlideRecord.checkOperationPermitted(ScopedGlideRecord.java:238)

Thnaks in advance,

[Gowrisankar Sat · Accepted solution]

As per the error gliderecord query on sn_hr_le_case is not allowed:

Read access to sn_hr_le_case not granted: com.glide.script.fencing.ScopedGlideRecord.checkOperationPermitted(ScopedGlideRecord.java:238)

Can you create configuration on sys_restricted_caller_access table as attached below:

Change the widget name.
If you are using HR Service portal, give source scope as: Human Resources: Service Portal

[Mi4]

Hi,

Thank you so much.

I'll try it.

Regards,

[Adarsh Krishnam]

This indeed helped me !! Thank you Gowri

[Harsh Vardhan]

Create a Restricted Caller Access Privilege.

doc link for further details. 

https://docs.servicenow.com/bundle/orlando-application-development/page/build/applications/concept/r...

[Mi4]

Hi,

Thank you.

Is it possible for me to create a Restricted Caller Access record that eliminates the current error from this error?

Can you give me a supplement on how it can be read?

I couldn't figure out how to create a record from the material.

Regards,