How to sort any field by default in list View in ServiceNow?
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05-14-2024 11:19 PM
Hie Team,
If anyone can help me with below requirement.
How to sort any field by default in list layout in ServiceNow?
For example, I am having incidents table and a field name as Opened, if I want to order by "Opened" in list layout by Default, how can I achieve it,
Thanks,
Ankita A
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05-14-2024 11:53 PM
Hi @Ankita NA
Edit incident module like as in below screenshot and add argument value
Thanks
dgarad
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05-14-2024 11:56 PM - edited 05-15-2024 12:05 AM
Hi @Ankita NA ,
You can refer the below article,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758120
Or Navigate To ''sys_user_preference" table search for the table name for example incident, then open incident.db.order there change the value from number to order and keep user empty and system empty,
Please mark this comment as Correct Answer/Helpful if it helped you.
Regards,
Swathi Sarang

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05-15-2024 12:37 AM
Hi @Ankita NA ,
Please refer this article.
Please mark my answer correct and helpful if this works for you
Thanks and Regards
Sarthak