How to sort reference field values

Ken83
Mega Guru

Hello Community,

I'm looking for a way to sort the values of a reference field. Simple enough but there is not an option on the reference qualifier and I have already tried the global user preference. I am viewing this reference field on the Service Portal and it does not honor that global sort user preference. Anyone found a solution to this yet? 

3 REPLIES 3

sachin_namjoshi
Kilo Patron
Kilo Patron

check below solution

 

https://community.servicenow.com/community?id=community_question&sys_id=b8090fa1db5cdbc01dcaf3231f961946

 

Regards,

Sachin

verdakosnett
Tera Expert

In attributes for the field: ref_sequence=field_name;

simonezini
Mega Sage

Hi @Ken83 

just add to the attribute field of the catalog variable this line: ref_ac_order_by=FIELD .

 

Regards

Simone