How to stop sending email notification to the owner of a group

Community Alums
Not applicable

‎03-08-2023 02:07 AM

Hi,

I have assignment group ABC. The owner of the group is not a member of the group. But, the email is also sent to the owner as well when the approval is needed. How can I stop sending the notification to the owner? Here is the notification in our environment.

email.PNG

 

email1.PNG

 

email2.PNG

 

Regards

Suman P.

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Frank Treml
Giga Expert

‎03-08-2023 02:12 AM

Hi Dave, 

you can add the field Exclude Manager to the group Form. 

That should do the trick . 

 

https://docs.servicenow.com/bundle/utah-platform-administration/page/administer/users-and-groups/tas...

 

Hope this helps

Frank

Kamva
Giga Guru

‎03-08-2023 02:16 AM

@Community Alums  What group type is ABC? Please confirm its not DL if it is you'll need to exclude the user from the DL's mailing list