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Resolved! Get and assign a specific group's sys_id in Create Task activity

Hi everyone,I know this is pretty basic but I've sent several hours already trying everything I know but can't get this to work.Basically, I want to set the assignment_group field for a task record during record creation triggered by a Create Task ac...

reym by Kilo Contributor
  • 4022 Views
  • 4 replies
  • 4 helpfuls

Adding attachment to a RITM that is created through catalog item?

I have a spreadsheet that my end user wants attached on the RITM that is created from a catalog item available on our service portal. Not really sure how to do that as I haven't come across that request before. Looking for ideas and direction if anyo...

Community Alums by Community Alums  
  • 3068 Views
  • 5 replies
  • 2 helpfuls

Resolved! Column not showing up in related list view

I'm trying to show a column in a related list but it isn't displaying. The column is created on the cmdb table and extends to the child tables. If I go to the cmdb list I can see the column and if I go to cmdb_ci_computer list I can see it there also...

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joshua18 by Giga Expert
  • 3449 Views
  • 2 replies
  • 0 helpfuls

Make Risk Assesment via BR update Change record

Hello, someone please help/suggestions.Client wants to use the BR risk calculation, however after filling out the risk assessment and submitting, it doesn't automatically run the risk calculation.   We have to make a change on the change request and ...

Cheri M by Mega Sage
  • 2261 Views
  • 11 replies
  • 0 helpfuls

Create a script to add a field to a form design

I am currently trying to add a field to a form design programatically.   I have already declared a column on the Base Configuration Item (cmdb) table and am now trying to find out how to add that field to children of that table programatically.   I a...

dustinhux by Kilo Contributor
  • 2058 Views
  • 1 replies
  • 2 helpfuls

Resolved! Form Field Style not applying

Been here:   Defining Field Styles - ServiceNow Wiki Been here:   Field styles are not getting applied Still no go.   What's funny is in the supposed answer for Field styles are not getting applied   that Pradeep gave, his screenshot doesn't even sho...

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xiaix by Tera Guru
  • 4661 Views
  • 13 replies
  • 1 helpfuls

Resolved! Close Window from onSubmit Client Script?

Hello,We have a requirement that once an approval record has been updated (approved/rejected/comments/etc), the window should close if it comes from 'somewhere'. The way that I have been trying to do it is by adding 'sysparm_close_window=true' to the...

Resolved! Why is my short description not set as title in search?

2 questions about the new global text search1) Why is my short description not set as title and do I have 'No Title'?2) Where do I define the fields shown? Because I do not need 'vendor open', 'vendor resolved', etcEdit: So it seems that the title is...

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