How to sync Azure ad with service now

kulshreshtha · ‎04-03-2017

I have followed the steps in the link Tutorial: Azure Active Directory integration with ServiceNow | Microsoft Docs . I am able to get users in service now. The problem is its taking very long time to get reflected in service now. . What can be done if i need azure ad changes to reflect in service now.

Thanks in advance

VivekSattanatha · ‎04-21-2017

Hi Naman,

I guess, I found your issue. I believe you are not able to redirect Azure login URL.

Add this below system property in your instance sys_properties table and try open your instance URL.

glide.authenticate.sso.redirect.idp = "Sys id of your Azure Identity provider"

Let me know if its fix your issue

Regards,

Vivek

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VivekSattanatha · ‎01-25-2018

Without SSO it's not possible to authenticate.

You could try with LDAP Authentication but for authentication also you need LDAP server to be public

LDAP authentication

Regards,

Vivek

smruti · ‎01-30-2018

Hello Vivek,

Our Azure AD server is in sync with on premise AD But they dont have OU detail in azure AD.SO can we do Azure AD(having public IP address) -servicenow integration through LDAP .

Thanks,

Smruti

Niranjan Danda · ‎11-19-2018

Hi,

we have setup the Azure ad integration to servicenow, but we are not getting groups imported, only users are being imported. Can you please let me know what we need to do to import groups from azure ad.

Thanks,

Niranjan.

kashifansari07 · ‎02-25-2020

i Am facing similar problem, wherein the Security group members are not updated in Servicenow groups. Can you please suggest?

Rithvik2 · ‎11-04-2020

@Niranjan Danda

we had a requirement to sync groups from azure AD to servicenow...can you help me how we need to set this requirement?