How to tag an assignment group on work note
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03-19-2018 12:57 PM
We are able to tag users on an incident form in the work note field, but unable to tag an assignment group. How do we go about tagging an an assignment group?
Thank you,
Sarah
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03-19-2018 03:11 PM
This might get you pointed in the right direction.
https://community.servicenow.com/community?id=community_question&sys_id=7be643e5db1cdbc01dcaf3231f961955&view_source=searchResult
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03-20-2018 07:31 AM
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11-12-2018 12:34 PM
Hey Sarah, were you able to figure this out? I am looking to do the same thing.
I was thinking of creating a dummy user for each group that contained the distribution list for that group. But it would be great if I didn't need to do that.
Thanks.

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04-29-2020 04:32 PM
same here