How to tell what's causing a field to be read-only

AmenaA
Giga Guru

Possibilities:

1. Using Debug Security to see what ACL's could be possibly running to make it read-only

2. Check if any client-scripts / UI policies running to make it read-only

3. Check if the Dictionary Entry is marked as read-only

 

There's a field that's read-only and it doesn't appear to be caused by any of the above.

Is there any other way to tell what could possibly be causing a field on a table to be read-only?

 

 

Thanks in Advance

 

2 ACCEPTED SOLUTIONS

LorenzVdV
Giga Guru

Access Analyzer is waaaay easier to interpret than Debug Security, so check that out.

Exploring Access Analyzer (servicenow.com)

 

Data policies can also make fields read-only. 

View solution in original post

@AmenaA If there are no Data Policy/UI Policy/Client script, then it has to be ACLs. I recommend using Access Analyser to see which ACL is failing.

View solution in original post

8 REPLIES 8

Sandeep Rajput
Tera Patron
Tera Patron

@AmenaA A Data Policy could be potential cause if the ones mentioned by you do not apply.

 

Hope this helps.

Thank you for that!

But there seems to be no Data policies running on that table.

@AmenaA If there are no Data Policy/UI Policy/Client script, then it has to be ACLs. I recommend using Access Analyser to see which ACL is failing.

Thank you for that @Sandeep Rajput !!

That helped!!!