How to translate a variable filed message to user preference language

[Joshuu]

Hi All,

I have a variable on catalog form which has a show field message for a variable as shown below. And I am trying to translate this to different languages and I have created a record in translated text table but it is not working. Is this the right table to translate the field message of a variable?

Please help me.

Thank you.

[Mark Roethof]

Hi there,

This concerns a single line text or multi line text variable? Which is used on a Catalog Item which you are submitting through for example Service Portal/Employee Center/etc?

If so, what you are after is not possible out-of-the-box.

Kind regards,
Mark

[Joshuu]

Hi @Mark Roethof ,

This variable is a select box which has 3 choices Low, Medium, and High. And based on the user selection the the field message will display according to the choice selected.

Can we translate it to other languages?

[Mark Roethof]

See this article which I wrote a few years ago:

- 2019-11-19 - Article - Catalog Client Script Messages (Internationalization/Multi-Language)

Kind regards,
Mark

[SudhirG]

Hi @Joshuu ,

For field messages you need to add translations in the 'sys_ui_messages' table an client script use getMessage('key') function. It will fetch the translations based on the user's language preferences.

For more information check this below link.

https://docs.servicenow.com/en-US/bundle/utah-platform-administration/page/administer/localization/t...

Please, mark answer correct or helpful based on the imact.

Thanks,

Sudhir G