How to translate the value in {{::options.title}} in service portal widget

sheejajose · ‎11-24-2022

Hi Team,

I enabled i18N plugin and the text I want to translate is shown as TRT (Translated Text) and I provided the translated value in the translated text table, but the value is not getting translated. In the widget it is given as {{::options.title}}

How can this dynamic value be translated?

Regards,

Sheeja

Marek Vitek · ‎11-24-2022

With portal widgets you can simply translate by switching to appropriate language.

1) go to widget options - Ctrl+Right click on widget

2) then from hamburger menu choose Open in platform

3) at the bottom of the page on the tab Presentation you can find Title which you can edit for language you are currently switched to.

4) to edit it in another language simply switch Service now to desired language and edit this field.

Note that Title field if of type translated_text.

View solution in original post

Mohith Devatte · ‎11-24-2022

Hello @sheejajose ,

can you tell me the widget name that you are trying to use?

Musab Rasheed · ‎11-24-2022

Hello,

Translated text means you need to enter sys id of record which I don't think is correct, if this is there in widget code then you can use getMessage() function and add entry in sys_ui_message table.

Please hit like and mark my response as correct if that helps
Regards,
Musab

sheejajose · ‎11-24-2022

@Musab Rasheed {{::options.title}} is in html code so getMessage() will not work is there any alternative to use in html?

Jesalyn S · ‎11-24-2022

In the HTML, you can use ${} to translate text.

If you try to do ${{{::options.title}}} does that work?