How to trigger Survey for REQ created thru backend script

ah16 · ‎07-24-2020

Hi,

How can I trigger survey for REQ's created thru back end script with BR's turned off?

Thanks,

Ashraf

Ankur Bawiskar · ‎07-24-2020

Hi,

So are you saying you want to disable OOB how surveys are generated and trigger them from script?

Not sure what is your business use-case/requirement.

sharing few links for help

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

ah16 · ‎07-25-2020

I was able to trigger Survey in script but the email notification has the subject of other survey on the same table.

Do we have to create email notifications for new Survey? If so, how do we link email notifications and Survey?

Thanks,

Ashraf

ah16 · ‎07-25-2020

I got it. We are using standard template.

Thanks for all your help.