Hi. I would like to turn off MFA for the admin user in my vendor instance provided to me as part of inclusion in the TPP program. For the life of me I cannot figure out how to do this.
I've gone to the user admin section and it says it's not active (at least I think so)
I've made sure it's not turned on in the admin role (at least I think so)
In the "Related Links" page that points to >Multi-Factor Authentication and I'm expecting to see a button that says disable MFA, but it's not there.
This article seemed the closest, but I'm still not (apparently) finding what I need):
https://community.servicenow.com/community?id=community_question&sys_id=7e7d02dbdbf6ccdcd58ea345ca9619f9
If anybody could point me in the right direction I would be incredibly appreciative.
