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How to turn on audit/history functions for Groups to be able to track changes made to groups

Dinesh92
Tera Contributor

How to turn on audit/history functions for Groups to be able to track changes made to groups, naming and description in particular.

1 ACCEPTED SOLUTION

Satishkumar B
Giga Sage

@Dinesh92 

check the below kb article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685670

please mark my response is helpful👍 and accept the solution ✅if it helped you

View solution in original post

9 REPLIES 9

Dr Atul - LNG
Tera Patron

Hi @Dinesh92 

 

Any specific reason to track these changes? bcz it will inscase load on sys logs table.

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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HI @Dr Atul - LNG 

The requirement is that lot of changes happening in group naming and all i do understand that it is not right practice so how can we specifically restrict it to description and naming changes in particular.

 

 

Thanks.

 

Satishkumar B
Giga Sage

@Dinesh92 

check the below kb article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685670

please mark my response is helpful👍 and accept the solution ✅if it helped you

Didn't see this post last week, just wanted to echo the answer given pointing to how to enable audit on field level.

 

DON'T enable audit for a whole table. That's how we did development 10 years ago. Developers doing that nowadays, need a bit of knowledge update 😁. 

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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