How to turn on audit/history functions for Groups to be able to track changes made to groups

Dinesh92
Tera Contributor

How to turn on audit/history functions for Groups to be able to track changes made to groups, naming and description in particular.

1 ACCEPTED SOLUTION

Satishkumar B
Giga Sage
Giga Sage

@Dinesh92 

check the below kb article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685670

please mark my response is helpful👍 and accept the solution if it helped you

View solution in original post

9 REPLIES 9

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Dinesh92 

 

Any specific reason to track these changes? bcz it will inscase load on sys logs table.

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Dr. Atul G. - Learn N Grow Together
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HI @Dr Atul G- LNG 

The requirement is that lot of changes happening in group naming and all i do understand that it is not right practice so how can we specifically restrict it to description and naming changes in particular.

 

 

Thanks.

 

Satishkumar B
Giga Sage
Giga Sage

@Dinesh92 

check the below kb article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0685670

please mark my response is helpful👍 and accept the solution if it helped you

Didn't see this post last week, just wanted to echo the answer given pointing to how to enable audit on field level.

 

DON'T enable audit for a whole table. That's how we did development 10 years ago. Developers doing that nowadays, need a bit of knowledge update 😁

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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