how to update state field of the records created 7 days ago weekly using scheduled script execution
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‎03-25-2020 06:53 AM
how to update state field of the records created 7 days ago weekly using scheduled script execution.here is my script ..
var ga= new GlideRecord('x_465600_elegant_i_elegant_requests');
ga.addQuery('active', 'true');
ga.addQuery('created','=',gs.daysAgo(7));
ga.query();
while (ga.next());
if (ga.getValue('state',1)){ // if its state is still open
ga.setValue('state',0); // update them to pending
ga.update();
when m executing the above script it is creating a new record for that record it is setting the state value 0(pending).but i need to update all the records open- to- pending state created 7 days ago...
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‎03-25-2020 06:55 AM
Hi there,
Have a look at this article I wrote a while ago. With this, you could create your filter from a list and using that query for your script:
Utilizing the breadcrumb on lists to generate your query
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

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‎04-07-2020 11:17 PM
Hi there,
Did this solve your question? Or do we need to follow-up on this?
Please mark this answer as correct if it solves your question. This will help others who are looking for a similar solution. Also marking this answer as correct takes the post of the unsolved list.
Thanks.
Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP
---
LinkedIn
Community article list
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
---
~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field