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How to use Anchor link in knowledge articles ?

Kaleem Shaik
Tera Contributor

Hi All,
what is the step by step procedure to use Anchor link in knowledge documents which allows us to create a link to another location within the same KB article.

2 REPLIES 2

Harsh Vardhan
Giga Patron

Have you checked this article, see if it helps you. 

 

Define Hyperlinks to Anchors within a Knowledge Article 

dbook
Mega Sage

You can take advantage of the Anchor (1) and Insert/Edit Link (2) features available in the HTML Editor. 

dbook_0-1752069429460.png

 

 

Anchor: This allow you to declare a specific location within the HTML Field, think if this as a bookmark. 

Inset/Edit Link: Once Anchors have been declared, you can choose to link to an Anchor rather than a URL. 

 

dbook_1-1752069429457.png

 

 

You could take this a step further by setting up templates with predefined 'Back to the Top' type links. 

 

Hope this helps!