Hello, I have a requirement to create a business rule which prevents the creation of REQ and RITM if one of the variables from a Catalog Item is invalid. I was able to prevent the creation of RITM but it is still creating the REQ.
@Gab ,
I believe the best way to handle your scenario is to use a onSubmit client script on the catalogue item itself. It would be best if you handled it while submitting the catalogue item.
Instead of dealing with it after the record is submitted, you can prevent the user from providing invalid inputs, and the Business Rule you wrote will be executed for all other Catalog items as well. This may not cause any problems, but it will add unwanted transactions.
Please check this question HERE just to get some more idea
Here is the sample what you can do :
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