How to use Record Producer variables in Workflow

Aruna Sree Yela
Tera Guru

I am creating a workflow on Case table when a case is created from a Record Producer. I wanted to use the variables of that RP in my workflow. How to achieve this.

7 REPLIES 7

Ehab Pilloor
Mega Sage

Hi @Aruna Sree Yela,

 

You can use Application based trigger - Service Catalog in Flow. In action, use "Get catalog variables" for your Record Producer and choose your active Record Producer and use slushbucket to add variables to the flow.

 

If you found my response helpful, please mark it as Solution and Helpful.

 

Thanks and Regards,

Ehab

Ehab, Thanks for the response, but I wanted to do it on Workflow.

@Aruna Sree Yela, I am sorry, I have only used Flows so I suggested the flow method. 

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

How to use variables for Record Producer? Same as for Catalog Items. No difference there. What is your concern?

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn