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‎10-08-2015 12:03 PM
We are currently exploring and integrating asset management in ServiceNow. Our technical committee has suggested asset tag handling within the tool. Has anyone integrated a system like this with ServiceNow where a range of unique asset tags are generated, and then printable? I've got a concept of how it could be done, but I figured it would be best to reach out to see if it's already been done.
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‎10-08-2015 11:56 PM
Hi Michael,
What about using "Number maintenance" functionality of ServiceNow?
http://wiki.servicenow.com/index.php?title=Managing_Record_Numbering
Regards,
Sergiu
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‎10-08-2015 11:56 PM
Hi Michael,
What about using "Number maintenance" functionality of ServiceNow?
http://wiki.servicenow.com/index.php?title=Managing_Record_Numbering
Regards,
Sergiu
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‎10-09-2015 08:37 AM
I might be able to turn that into something usable. Our plan is to have a prefix that is the originating department and then appended with the numbers. So, we may be able to leverage that with a separate prefix field on the form then just client script mash them together to generate the asset tag. Wouldn't happen to know of any function in the system for printing precisely formatted sheets? I'm thinking reporting could be leveraged but not sure if there's something out of box that let's us specify only print asset IDs on a 3 column by 8 row sheet.
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‎10-09-2015 12:20 PM
Hi Mike,
I am pretty sure you can generate the asset tags with the conditions you specified via a Business Rule.
As for printing formatted sheets, I am not sure exactly to what you refer; is it paper printing?
Regards,
Sergiu
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‎10-09-2015 01:18 PM
Yes, it would be paper based printing.