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05-14-2019 11:58 PM
Hi,
We have few domains to which ServiceNow restricting to receive notification whcih i am not able to troubleshoot now i want to whitelist few of the domains to receive email notirication.
Can anyone please suggest me how to acheive this
Solved! Go to Solution.
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05-15-2019 12:46 AM
Hi,
This is available in Madrid release and that may be the reason you are not able to see instance security center, however, please go through below blog article which might assist you.
https://community.servicenow.com/community?id=community_blog&sys_id=4acd62e9dbd0dbc01dcaf3231f961958
Also, please see inbound email actions as well if someone has written a code to ignore emails coming from particular domain
I would also see in the JUNK emails or Ingore emails if any emails are found there
Note: Please mark reply as correct if it has answered your question OR helpful if it has guided you towards finding the solution
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09-08-2019 12:40 PM
I see that you already marked the other post as your answer, but I would like to point you into the OOTB-solution for this. Have a look into this link that describes how you can white- and black list domains in ServiceNow.
Designate blacklisted and whitelisted email domains (Madrid)
Cheers!
