. How we can update record without updating system generated fieldsupdate sets

[Narayana RC]

. How we can update record without updating system generated fields

[Narayana RC]

var gr = new GlideRecord('incident');

// Change all Open(1) incidents to Active(2)

gr.addQuery('state', 1);
gr.query();

while (inc.next()) {
  gr.autoSysFields(false);   // Do not update sys_updated_by, sys_updated_on, sys_mod_count, sys_created_by, and sys_created_on
  gr.setWorkflow(false);     // Do not run any other business rules
  gr.setValue('state', 2);
  gr.update();

[Narayana RC]

as you told that am using this method ....I need to know is there any other   methods to update....for coming to   client scripts...is it possible

[Pradeep Sharma]

Nothing from client side. You can trigger this from Server and update all records per your req.

[Narayana RC]

I appreciate   your reply....Thank you

[Vivek Verma]

‘autoSysFields’ is used to disable the update of ‘sys’ fields (Updated, Created, etc.) for a particular update. This really is only used in special situations. The primary example is when you need to perform a mass update of records to true up some of the data but want to retain the original update timestamps, etc.

//Change the category of all 'software' incidents to 'hardware' without updating sys fields
var gr = new GlideRecord('incident');
gr.addQuery('category', 'software');
gr.query();
while(gr.next()){
   gr.category = 'hardware';
   gr.autoSysFields(false);
   gr.update();
}

Thank You!

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