How we need to update a record for TMF - 641 API (Order Management) in the REST API?

Madhan27
Mega Guru

1. I am trying to update a record in the REST API for order management for service orders, As it is showing only GET & Create name space in the REST.

2. How to check my integration for my inflight orders??

 

Attached picture is for the ref. 

1 ACCEPTED SOLUTION

PaulSylo
Tera Sage
Tera Sage

Hello Madhan - If you want to patch or update the existing Orderr, you need to use, sn_prd_pm_adv and choose service order o Product order and fire the patch API

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !

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2 REPLIES 2

Tony Chatfield1
Kilo Patron

Hi, unfortunately your issue\configuration is not clear in your post and there is no attachment visible.
Perhaps you could update this post to provide clear details.
Are you using a ServiceNow API to update a table within your SNC instance?
REST API | ServiceNow Developers
Or are you using SNC to update an external platform\record using a third party API?
Where exactly do you only see 'Get and Create'?

PaulSylo
Tera Sage
Tera Sage

Hello Madhan - If you want to patch or update the existing Orderr, you need to use, sn_prd_pm_adv and choose service order o Product order and fire the patch API

Regards,
PaulSylo

Kindly mark "helpful", if this helps, or Mark as "Accepted " if it solves your issues !