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‎06-30-2022 09:35 AM
I'm beating my head against the wall trying to figure this out so any/all help would be appreciated!
I'm trying to figure out how to go about making an IF statement where an individual is creating a request, that it checks the requestor or caller's department or group before proceeding forward.
e.g. If requestor's department is sales return 'yes'; otherwise return 'no';
I'm not a programmer, so if there's anyway to do this out of box please let me know!
Thank you!
Solved! Go to Solution.
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Scripting and Coding
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‎06-30-2022 12:31 PM
Follow below steps
1. Go to If activity, in condition section.
2. Search for "Show related list" click on it and then in the same field search for "Requested For==> User Fields" click on that and then again search for Department in that same field.
3. Click on Department.
4. Click on drop down once again and you will see "Requested For.Department" option, select that and select the desired Department and Save
And You are done!!!
Let me know if you need any further assistance.
Please mark my answer correct and helpful if this resolves your issue.
Regards,
Palak
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‎06-30-2022 12:07 PM
(also per your other comment I totally do not know how you added the Request for.Department is functionality)
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‎06-30-2022 12:09 PM
okay, can you share the screenshot of the workflow so that I can provide you further
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‎06-30-2022 12:31 PM
Follow below steps
1. Go to If activity, in condition section.
2. Search for "Show related list" click on it and then in the same field search for "Requested For==> User Fields" click on that and then again search for Department in that same field.
3. Click on Department.
4. Click on drop down once again and you will see "Requested For.Department" option, select that and select the desired Department and Save
And You are done!!!
Let me know if you need any further assistance.
Please mark my answer correct and helpful if this resolves your issue.
Regards,
Palak
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‎06-30-2022 12:55 PM
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‎06-30-2022 12:57 PM
Click on "Requested For==> User Fields" its in dropdown