HR Bulk case Creation

sukran
Mega Sage

HI All,

How to configure reference qualifier of Assigned to field in HR Bulk case creation template?

Assigned to field value should show based on "Assignment group" selection

 

find_real_file.png

1 ACCEPTED SOLUTION

Hi,

Unfortunately my instance is not on ROME so I cannot see that page

it shows this to me in Quebec

It's calling internally this UI page -> hr_generate_mass_cases

So you would have to modify and play with that

I would recommend avoiding that as it's OOB UI page

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

10 REPLIES 10

Thanks Ankur,

I thought that after reading it too, so removed it.

Anyways, it was a useful post from you 🙂

Np

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Ankur Bawiskar
Tera Patron
Tera Patron

Hi,

can you show how did you open that page? from left module?

I could not find it

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

@Ankur Bawiskar  in left navigator

https://docs.servicenow.com/bundle/rome-employee-service-management/page/product/human-resources/task/t_CreateBulkCases.html

find_real_file.png

Hi,

Unfortunately my instance is not on ROME so I cannot see that page

it shows this to me in Quebec

It's calling internally this UI page -> hr_generate_mass_cases

So you would have to modify and play with that

I would recommend avoiding that as it's OOB UI page

find_real_file.png

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader