HR Bulk case Creation

sukran · ‎03-09-2022

HI All,

How to configure reference qualifier of Assigned to field in HR Bulk case creation template?

Assigned to field value should show based on "Assignment group" selection

Ankur Bawiskar · ‎03-09-2022

Hi,

Unfortunately my instance is not on ROME so I cannot see that page

it shows this to me in Quebec

It's calling internally this UI page -> hr_generate_mass_cases

So you would have to modify and play with that

I would recommend avoiding that as it's OOB UI page

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

sukran · ‎03-09-2022

@Ankur Bawiskar Excellent , I have no clue where its coming from ? but Genius as always you:) , Thanks

AM in Quebec version and for view this HR bulk case , The role is mandatory ( " sn_hr_core.case_writer")