HR case time line:
When this is seen with Admin role it is working fine and differentiating Customer action and Agent action but with non-admin users it is not differentiating and working as expected. We used OOB to set this up. Any idea why?
TIA 🙂
HR case time line:
When this is seen with Admin role it is working fine and differentiating Customer action and Agent action but with non-admin users it is not differentiating and working as expected. We used OOB to set this up. Any idea why?
TIA 🙂