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08-15-2017 02:09 AM
I want to use a field value as part of an HTML link that users can click from the form I'm working on. What's the best way to do this?
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08-15-2017 03:03 AM
here is how i would do it..follow below steps..
1)create a new field on your table ..call it anything..type should be URL
save it..on the same form there is calculated tab
give value as shown in image...so whenever a ticket is created..this field's value will be automatically set like below.
Hope this helps
(please mark helpful/like/correct if it helps)
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08-15-2017 02:11 AM
can you provide more info..are you working on service portal or normal UI...also snippet of code you are trying..if you can post here..
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08-15-2017 02:38 AM
Rushit, specifically trying to provide a link to a ticket in another system using the ticket number and the rest of the URL that would take the user to that other system.
Ticket number would get added to a field and we need that value to be wrapped in the rest of the URL- http://othersystem.com/openticket-[ticketnumber] or something like that. Ideally, we'd display on the ticket number as a hot link.
Asking on behalf of my team, so not sure what they've tried yet- no luck so far though.
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08-15-2017 03:03 AM
here is how i would do it..follow below steps..
1)create a new field on your table ..call it anything..type should be URL
save it..on the same form there is calculated tab
give value as shown in image...so whenever a ticket is created..this field's value will be automatically set like below.
Hope this helps
(please mark helpful/like/correct if it helps)
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08-15-2017 03:32 AM
thanks, Rushit! Just what we need.