Hyperlink in Catalog Item variable

[cgedney]

I have a Catalog Item in which the requestor wants to add a hyperlink (i.e., a Click here) to take the user to a specific knowledge article. I tried with a UI Page and I am getting:

It is obviously not happy with the ampersand (&), so I am trying to figure out how I can fix this. Any ideas? 

I've read that this could also be done in a UI Macro, but how would you put the UI Macro in the Variable?

Thank you, Charles

[Shubham Singh · Accepted solution]

Hi @cgedney 

Try Rich Text Label variable type. It will allow you to add hyperlink as per your requirement.

Just open the URL in a tab and copy paste.
Or share your complete code here. I’ll check the issue.

Thanks!

Please mark this response as correct and helpful ✔️👍

[cgedney]

Had issues since someone before me hid the Rich Text editor and I had to find it. Thank you Shubham Singh

[AshishKM]

Good to know that you got the solution, i replied based on "requestor" prospective that requestor want to provide the some URL while submitting the request. 

[AshishKM]

Hi @cgedney 

As you mentioned, requestor want to add a hyperlink means it should be editable.

Requestor can't change/updated UI page based link, it will always show the same link. 

Use the URL type field on catalog and make editable.

User can edit that 

Thanks,

AshishKMishra