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‎11-22-2024 10:08 AM
Hi, I'm new to ServiceNow; I created and moved a new rest message from my employer's development environment to their test environment, but I see an error:
-- Type: Error
-- Remote update: sys_rest_message_74ffe5c11b8a5a103a4c6351f54bcbe6
-- Description: Could not find a record in sys_auth_profile_basic for column basic_auth_profile referenced in this update
-- Available action:
-- Find missing record
-- Find missing update
-- Accept remote update
-- Skip remote update
Is there something I am missing?
Solved! Go to Solution.
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‎11-23-2024 09:33 PM
Hi @BenFan ,
this is because basic auth profile didn’t get captured in your update set. You have to manually captured this as this is record not a configuration so by default it won’t get captured in update set.
Solution: reopen update set in dev and capture it in update set and then move to uat.
Accept the solution if it helped.
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‎11-23-2024 08:02 AM
I re-build my PDI doing exactly what I posted. I see no need for an alternative procedure.
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‎11-23-2024 12:47 PM
Hi @Bert_c1 ,
PDI also same procedure just you have to import xml in sus_user table.
Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand
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‎11-23-2024 01:16 PM
This post is about a Preview error due to a missing column named 'basic_auth_profile' referenced in an update set.
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‎11-22-2024 09:48 PM
Hello @BenFan
You can go to any list of records and right click on column header (name).., it will give import XML option.
You can import from any list need not be on the same table you want to import.
Please mark the answer as helpful and correct if helped.
Kind Regards,
Ravi Chandra
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‎11-25-2024 07:58 AM
Yes, I was able to resolve this error by doing the following, importing the XML from the User table.
Thanks!