I am getting 'No active mid server found for IP' error when attempting to discover a business service using service mapping.

runfast
Kilo Guru

I have an active running mid server on my local machine. I can quick discover the local mid server without any issues, but when I try to discover a business service on the local Mid server (IIS default site) using service mapping I am getting No active mid server found for the local IP address. I have recycled the Mid server, I also confirmed that All is added under the the supported application under the mid server setup.

It seems to be that service mapping does not see the mid server. Any assistant or direction greatly appreciated?

thanks

Alex

5 REPLIES 5

Saikrishna1998
Tera Contributor

Hi run fast,
can you check below link may it is one of the reason.
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1563122

Thanks,
Sai krishna