I am not able to apply my voucher in webassessor.

[Chhavi Dixit]

Hi Everyone,

I am not able to apply my voucher in webassessor.

This voucher has assigned me when I was working with my previous organization.

I have merged that account with my new organization and transferred all my vouchers and certifications to the new organization's email id.

Attaching screenshot.

Please share the reason if you know this.

Thanks!

Chhavi Agnihotri

[Dr Atul G- LNG]

Log a case or reopen same case and explain the issue to the team. Since you changed the company, the team will assist you with it.

[Chhavi Dixit]

@Dr Atul G- LNG , Thank you for helping me and guiding me. 🙂

Thanks!

Chhavi Agnihotri

[Dr Atul G- LNG]

Keep us posted for next response from SN.

[Chhavi Dixit]

Hi @Dr Atul G- LNG ,

They shared the new voucher code with me before cancelling my old one, but I am confused about whether I should use it or not, and whether it would be the right thing to do or not.

Thanks!

Chhavi Agnihotri

[Dr Atul G- LNG · Accepted solution]

Hi @Chhavi Dixit 

Greetings!!

Great news! You've received the new voucher. Now, use it to book your exam. Don't worry, everything will be set up for you.