I am unable to login to my instance. I could login yesterday successfully. Can someone please help its very important? HI Everyone, I request immediate help in this. I logged in to my personal instance yesterday it worked properly and now I am u

[Community Alums]

I am unable to login to my instance. I could login yesterday successfully. Can someone please help its very important?

HI Everyone,

I request immediate help in this.

I logged in to my personal instance yesterday it worked properly and now I am unable to login. It's my 6 months practice and I need all my data for my learning. Look like everything is lost. Please help.   I am getting different url,   I am sure it did not expire and it's not taken away from me. However, I see a different user name and a password.

My Instance (Required) : dev39173.service-now.com

Please can someone assist me.

Regards

Azeem Khan

[Prateek kumar]

Hello Azeem

It looks weird for me too. Lets see if bradpsnc can help you

[Community Alums]

Hi Kumar,

On 2^nd dec 2017 I   also made a few significant changes. It still got expired and I really need it back as I had done a tons of work on it. Please help ..

Thanks & regards,

Azeem Khan

[Prateek kumar]

Hello bradpsnc

Could you please take a look at this thread and assist Azeem.

[Community Alums]

Hi Brad,

Thank you for your support, I got my instance but the custom data is missing. Kindly Help me.

Regards,

Mohammed khan

[bradpsnc]

Hi Azeem,

I will reach out to you via email to address this issue.

Regards,

Brad