I can't see the option "Variables" while creating a task for a catalog item

[Musabyimana]

Hi all,

I've created variables for my catalogue item. It went well.

Now I'm creating related tasks, but when setting up the conditions, the option "Variable" does not appear in the dropdown !!!?!!?

What can be the problem ?

Thanks for your help.

Thomas

[shyamkumar VK]

@Musabyimana , if it is an Select box  type Variable , can you check if the value is Included under Question choices is Included or not 

Regards,

Shyamkumar

[Musabyimana]

Hi, look at the file attached. You see that I was busy configuring an item task within the catalog item screen.

The drop down where I should see the option "Variables" is an "out of the box" field. All other options within the drop down  are there apart from the option "Variables". I can't configure a filter condition for the task, based on a variable, if the options "Variables" is not in the drop down.  

[AshishKM]

Can you explore on "item task within the catalog item screen" with screen shot of that page.

[AshishKM]

Hi @Musabyimana , 

Share the screen shot of workflow, where this catalog task object it connected.

Also the given screen shot not clear about where exactly you are using this condition, give full picture.

-Thanks,

AshishKM