I had a request to create UI action for attachments instead of using the lil paper clip icon. I just grabbed the onclick script (using firebug, firebug is cool!!)saveAttachment('incident', '');and created a new client UI action with the same onclick ...
Hi, I have a issue, in incident i have field call state, in that i have values like open, in progress, resolved and closed. so, for itil users i want to hide closed option in both list and form view?
Want to get the current record sys_id in UI macros. that value should be passed to onclick function as 2nd parameter .Can anyone help me on this issue. i have tried $[current.sys_id] ..but it is not working <?xml version="1.0" encoding="utf-8" ?><j:...
I am trying to creating a new section for the incident .Didn't find any method or object for creating the new section through scripting in ServiceNow.Also I have a queries about the field selection.When I am selecting any field within a scripts which...
Hi all,I am seeking some assistance on how I can accomplish a Peoplesoft integration to ServiceNow. After discussing with the client's Peoplesoft team it is confirmed that web services can be done however it is not currently configured.They have anot...
I have a database view defined in SNOW and need to display the same view into a widget in ServicePortal.Can anyone guide me on how this can be achieved?
I've been trying to figure out what's wrong with this notification script but I'm out of ideas.The notification is firing from the sc_req_item table. I can get the fullname to appear by itself by removing line 9 and 13 but once I add the lines, I get...
Is there a way to put a warning message on a record producer (Either when first going to the form or after submitting) that only shows up after a certain time? I need to put a warning up that shows up only during the hours of 5 PM - 8 AM.Thank You!
Hello, I need some help with GlideAggregate script. I need to COUNT number of records in the table, which have value that is larger then 100 in the "field1". Currently my script works only after I create new record, then go back to that record and up...
Hi All.I need a script include to return back a value and populate the same in a drop-down field of an Incident form.Below is the scenario,can one help me with e script include?I have a custom Table "u_service_level_ci_mapping" with two fields "CI"(r...
Hello, I'm working in a domain separated instance of ServiceNow and within a customer's domain they would like to have an assignment group hierarchy where some of the child assignment groups have the same name across varying parent groups. Trying to...
Is there any way to get client browser info before they log in, I know that there is the gs.getsession() which contains a method to obtain the client ip address, but I was wondering if I could figure out whether someone was connecting with chrome on ...
I have a script that I need to run on occasion. In certain circumstances I need to run another piece of the code but I need there to be a delay so that any events triggered by the code before are processed first. So what I'm looking for is an eas...
One particular Incident record has this problem, not showing the Activities. Instead says "Record activity will appear here".Also, when I click on the filter icon, it shows only "configure available fields" and not the checkboxes(fields).What could b...
Hi all,I have a scenario in my project, where if a user is having both requester and approver role, and a change request is raised by him/her, then he should not be able to approve it through1)approval email he has received2)Right click-> approve/rej...
