I wrote a script include to make a search on KB. I want to pass the result to my slack app via a scripted rest api.
the Slack blocks is fine when I execute in "All > scripts - Background" but the KB result part is empty when I pass it via Scripted rest api.
is there any restriction to pass KB feeds via API?
This is the code
searchKB: function(keyword, user){
// Search KB
var searchText = keyword;
var windowStart = 0;
var windowEnd = 10;
var additionalFields = ["short_description"];
//Additional filter conditions can be added to filter records.
var req = {
keyword: searchText,
resource: 'Knowledge',
start: windowStart,
end: windowEnd,
//order : "relevancy,true",
knowledge_fields: additionalFields,
};
var res = new KBPortalServiceImpl().getResultData(req);
var blocks = [];
blocks.push({
"type": "section",
"text": {
"type": "mrkdwn",
"text": "Hello " + user
}
});
blocks.push({
"type": "divider"
});
res.results.forEach(function(kb) {
//gs.debug(kb.meta.short_description.display_value);
blocks.push({
"type": "section",
"text": {
"type": "mrkdwn",
"text": kb.meta.short_description.display_value
},
"accessory": {
"type": "button",
"text": {
"type": "plain_text",
"text": "open"
},
"url": "https://xxxxxxxxx.service-now.com/esc" + kb.link
}
});
blocks.push({"type": "divider"});
});
blocks = JSON.stringify(blocks);
return blocks;
}
