I cant seem to find an answer on how to remove the "Create case for a product" option completely, do

[neweve5340]

I cant seem to find an answer on how to remove the "Create case for a product" option completely, does anyone know?

[Ankur Bawiskar]

@neweve5340 

If you are talking about the record producer then you can deactivate that, ensure you are in correct scope

If not then share some screenshot what you want to remove and from where?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@neweve5340 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@neweve5340 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.