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I have a heat map that was customized to show color but now doesn't show numbers.

CatchTheFletch
Tera Contributor

It seems at some point someone customized a heat map because they wanted to see more distinct colors, but for some reason it got rid of the numbers on the report. Is there a way I can keep the color customization but add the numbers back?

 

I've attached a screenshot of the report and one of what it looks like when you are editing the report. You can see the one on the dashboard has a lot of color without numbers and when editing I can actually add the more plain one to a dashboard without issue, but I'm trying to get both color and numbers. Any help would be appreciated.

 

Update: I opened a support ticket with ServiceNow about this and they claim this is a known defect that will be fixed in Utah.

3 REPLIES 3

AndersBGS
Tera Patron
Tera Patron

hi @CatchTheFletch ,


Can you please also shared how the style tab is configured in relation to the colors?

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

If I hit edit on the report then I get the UI page that I screenshot below. And I found the color settings page somewhere but I think the user showed me how to get there. 

Hi, 

 

Please can anyone sayis there is a way to edit heat map colours based on axis (impact/urgency) and not based on maximum and minimum scores. 

I have a heatmap based on imapct and urgency and wanted to color code it in a standard way. 

3-low x 3-low =green

2-medium x 2-medium = yellow

1-high x 1-red = red

Rajakeerthana_0-1679932850008.png

 

Much appreciated, if i can find a way for it. 

Thanks..!!

Keerthana