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‎07-28-2025 12:01 AM
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‎07-28-2025 12:10 AM
checklist is the table where you store checklist associated to task based table
checklist_item stores if checklist was completed or not
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-28-2025 01:48 AM
no script required. The checklist field in above screenshot should be populated with the Checklist record associated to your Release record.
When checklist item is checked the Complete field sets to true and Completed date/time is populated.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-28-2025 02:43 AM
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‎07-28-2025 02:56 AM
you need to identify the script which is creating checklist and checklist_item when your record is saved.
It could be a business rule or flow.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎07-30-2025 03:09 AM
Hi @Ankur Bawiskar ,
Got it ,I have created Check list templete where check list name is empty.I have updated then it worked .Thank you .
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‎07-28-2025 01:44 AM
Are you referring to Release V2? If yes, just to update you—Release V2 is no longer available for new users, and ServiceNow recommends migrating it to the DPR (Demand/Project/Release) module.
So, if you're facing issues related to Release V2, it’s likely due to out-of-the-box (OOTB) limitations, and please note that it is no longer supported.
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Dr. Atul G. - Learn N Grow Together
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