I have created Checklist in my Release form ,how to get Checklist values

Rajyalakshmi
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1 ACCEPTED SOLUTION

Ankur Bawiskar
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@Rajyalakshmi 

checklist is the table where you store checklist associated to task based table

checklist_item stores if checklist was completed or not

AnkurBawiskar_0-1753686611110.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

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9 REPLIES 9

@Rajyalakshmi 

no script required. The checklist field in above screenshot should be populated with the Checklist record associated to your Release record.

When checklist item is checked the Complete field sets to true and Completed date/time is populated.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

Any help on this please?

 

 

@Rajyalakshmi 

you need to identify the script which is creating checklist and checklist_item when your record is saved.

It could be a business rule or flow.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

Got it ,I have created Check list templete where check list name is empty.I have updated then it worked .Thank you .

Dr Atul G- LNG
Tera Patron
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Hi @Rajyalakshmi 

Are you referring to Release V2? If yes, just to update you—Release V2 is no longer available for new users, and ServiceNow recommends migrating it to the DPR (Demand/Project/Release) module.

So, if you're facing issues related to Release V2, it’s likely due to out-of-the-box (OOTB) limitations, and please note that it is no longer supported.

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