Tracking mobile app usage
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‎11-23-2017 07:14 AM
Hi, is there any way (as an admin) of tracking when people are accessing the mobile app.
I know there is updated under Mobile Devices - but checking that only seems to show when you either update it or install it. We are looking to implement a KPI showing how many people are actually actively using the app.
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Analytics and Reports
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‎11-23-2017 07:19 AM
Maybe you can find a way to record how often the mobile view is used? A display BR that logs a value in a separate log table perhaps?
I can't say it will work, just an idea.
//Per

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‎04-19-2018 07:45 AM
Not sure how to see active users but you could create reports based on users that performed some type of action from a mobile device. I've created reports on the Approval source field so you can see how many users are performing a particular action, in this case approvals from a mobile source.
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‎07-30-2025 03:28 AM
Hi Alex, how did you create reports for the approvals performed using the mobile app? I have the same requirement.