I have done ServiceNow with ChatGPT integration.

niveditakumari
Mega Sage

Hi, 

 

I have done ServiceNow with ChatGPT integration. I have created script include and in business rule I'm calling that script include. It is not working. Can anyone please help me to correct that. 

niveditakumari_0-1690056429200.png

 

niveditakumari_1-1690056508264.png

 Please help me with it. 

 

Regards, 

Nivedita

 

 

1 ACCEPTED SOLUTION

Rahul Talreja
Mega Sage
Mega Sage

Hi @niveditakumari ,
Please check if the input i.e. "message" has some characters.!

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

View solution in original post

6 REPLIES 6

Rahul Talreja
Mega Sage
Mega Sage

Hi @niveditakumari ,
Please check if the input i.e. "message" has some characters.!

Please mark my response correct/helpful as applicable!
Thanks and Regards,
Rahul

Markus Kraus
Kilo Sage

The business rule needs to be async. Please check ensure that the BR is:

Advanced: true
When: async