I need to auto populate assignment group based on CI changes on the incident

BHIMA1
Tera Contributor

I need to write a client script to auto populate the Assignment Group on the incident form based on the configuration item changes.

5 REPLIES 5

pratiksha5
Mega Sage

If you want to update the assignment group based on CI and if you have the support group menitoned on the CI then use flow designer that would be easy and ideal.