Hi All,
I have requirement, where I need to implement the "Reopen" button on the request form.
I have the below UI Action :
Form Button : True
Action name: reopen_request
Client : True
Show Update : True
Show Insert : True
Onclick : reopenRequest()
function reopenRequest(){
//Set the 'Incident state' and 'State' values to 'Resolved', and display mandatory fields
g_form.setValue('request_state', in_process);
g_form.setValue('state',1);
//Call the UI Action and skip the 'onclick' function
gsftSubmit(null, g_form.getFormElement(),'reopen_request'); //MUST call the 'Action name' set in this UI Action
}
//Code that runs without 'onclick'
//Ensure call to server-side function with no browser errors
if (typeof window == 'undefined')
serverResolve();
function serverResolve(){
current.request_state = 'in_process';
current.state = '1';
current.update();
}
Please anyone can help on this !!
