I need to select the survey by selecting number from 1 to 10 . How to achieve this NPS survey.

Community Alums
Not applicable

I need to select the number from 1 to 10 in survey without using the radio button/check boxes, where it should be displayed as NPS Survey with color format like Smiles . Attached Image for reference. 

 

Do we have any method other than image scale.

1 ACCEPTED SOLUTION

J Siva
Tera Sage

Hi @Community Alums 

You need to create a custom template to  display NPS values as smiles or any other icons.
For a demo, i just created the numbers using paint (attached) and added that to the survey.
Steps:
1. Create new survey question and select the data type as "Template". Once you select template, one more mandatory field will appear "Template".

JSiva_0-1741948086367.png

2. Click search icon on the "Template"  field and create new template.

JSiva_1-1741948225741.png

3. Create template definitions by clicking "New" button in the "Assessment template definition" related list

JSiva_2-1741948329666.png

 

4. Create new values and use the preferred image

JSiva_3-1741948379526.pngJSiva_4-1741948397077.png

 

 

Output:
Before selection:

JSiva_5-1741948457985.png


After selection:

JSiva_6-1741948496284.png

Hope this helps.
Regards,
Siva

 

View solution in original post

5 REPLIES 5

GlideFather
Tera Patron

Hi I cannot open your attachment 😞 anyways, what is NPS?

Kamil_T_0-1741945698916.png

 

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Community Alums
Not applicable

Hi Kamil , 

 

nps survey - Net Promoter Score. Below is the image of it.

 

PravinkishoM_0-1741945869205.png

 

J Siva
Tera Sage

Hi @Community Alums 

You need to create a custom template to  display NPS values as smiles or any other icons.
For a demo, i just created the numbers using paint (attached) and added that to the survey.
Steps:
1. Create new survey question and select the data type as "Template". Once you select template, one more mandatory field will appear "Template".

JSiva_0-1741948086367.png

2. Click search icon on the "Template"  field and create new template.

JSiva_1-1741948225741.png

3. Create template definitions by clicking "New" button in the "Assessment template definition" related list

JSiva_2-1741948329666.png

 

4. Create new values and use the preferred image

JSiva_3-1741948379526.pngJSiva_4-1741948397077.png

 

 

Output:
Before selection:

JSiva_5-1741948457985.png


After selection:

JSiva_6-1741948496284.png

Hope this helps.
Regards,
Siva

 

Community Alums
Not applicable

Hi Siva,

 

Thanks for the reply , i was able to achieve using the image scale data type itself and updated the image which i created for numbers but there is some gap between the images example:- 0 and 1. my requirement is to update that without the spaces like in image , is it possible in any other way?