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‎07-06-2022 03:34 AM
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‎07-06-2022 03:37 AM
Hello ,
You can do it through data base views but what field you want to link from user table to incident table ?
is it the caller field?
If yes please refer to below attached screenshot
i created a data base view and create two view tables in the related list
1)sys_user
2) Incident --> i gave where clause as inc_caller_id = usr_sys_id which matches and gets all the incidents where caller id is present in user table
3) After this click on try it related link. This will get you the records
Please accept this solution if you find it helpful.This might help other users also
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‎07-06-2022 03:37 AM
Hello ,
You can do it through data base views but what field you want to link from user table to incident table ?
is it the caller field?
If yes please refer to below attached screenshot
i created a data base view and create two view tables in the related list
1)sys_user
2) Incident --> i gave where clause as inc_caller_id = usr_sys_id which matches and gets all the incidents where caller id is present in user table
3) After this click on try it related link. This will get you the records
Please accept this solution if you find it helpful.This might help other users also
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‎07-06-2022 03:49 AM
I need the caller field but it dynamically reflects according to the user's selection
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‎07-06-2022 03:52 AM
Please check the above reply and let me know i have attached a screenshot on how to create