I want help with restrictions

Arthur Sanchez
Giga Guru

I created a ticket application, and the user has 2 modules, 1 to create and the other shows the tickets opened by him, the problem is

Captura de tela 2024-04-10 163135.png

I don't want the user to access all tickets, because that way he will see all the tickets, I want him not to have this access

1 ACCEPTED SOLUTION

Harsh Vardhan
Giga Patron

@Arthur Sanchez   You can make your filter non editable, you have to use &sysparm_fixed_query=<YourFilter> in your module . 

 

Doc link :

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/list-adminis... 

 

Thanks

Harsh

View solution in original post

1 REPLY 1

Harsh Vardhan
Giga Patron

@Arthur Sanchez   You can make your filter non editable, you have to use &sysparm_fixed_query=<YourFilter> in your module . 

 

Doc link :

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/list-adminis... 

 

Thanks

Harsh