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05-16-2026 05:45 AM - edited 05-16-2026 05:53 AM
I want In CSM Workspace RITM Variable set collapsible like we have in native view.
Is it possible to do?
Solved! Go to Solution.
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05-16-2026 08:13 AM
not possible in workspace
DOM manipulation doesn't work in workspace
Inform your customer about this platform behavior
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-16-2026 06:49 AM - edited 05-16-2026 06:49 AM
Hi @ArshadHussA
Using Client script & DOM manipulation only its possible.
Refer:Variable Editor Expand/Collapse Capability
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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05-16-2026 08:40 AM
it would be helpful to the community members if you could share working script which works to collapse in workspace for RITM form.
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-16-2026 08:13 AM
not possible in workspace
DOM manipulation doesn't work in workspace
Inform your customer about this platform behavior
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader