I want send notification if request is Only Production

[JVINAY]

Hi Team,

I want send notification if the request is " Production" and send subject body " This request is production only request, in order to processed with this production only request, admins will needs to check in the Provision prod check box and save".

suppose when user request" Dev, Test , Prod " or "Dev, Prod "or  Test , Prod this notification should not go through.

This notification send Production Only request.

I want to send notification only for requests that are specially for Production, not for requests that mention Production in the other environments like Dev or Test

Which condition should i apply and send the notification ? , Please help me how to send.

Thank you.

[Ankur Bawiskar · Accepted solution]

@JVINAY 

then simply in the condition field of that notification check the field value is PROD etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@JVINAY 

in the advanced notification condition use script to check instance name

var instanceName = gs.getProperty('instance_name');

if (instanceName == 'prodinstancename') // give the prod instance name here
    answer = true;
else
    answer = false;

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JVINAY]

Hi @Ankur Bawiskar , 

I have written above code in Advanced Condition, But notification not triggered.

This Environment's stored in the : cmdb_ci_environment table

var instanceName = gs.getProperty('Production'); or 

var instanceName = gs.getProperty(' cmdb_ci_environment'); // Instance_name 

Can you please look into the above screen shot, Please help me any modification required.

Thank you for your responce.

[Ankur Bawiskar]

@JVINAY 

what do you mean by production request?

notification is on which table and what's your actual business requirement

If my response helped please mark it correct and close the thread so that it benefits future readers.

[JVINAY]

@Ankur Bawiskar ,

what do you mean by production request? : When user select Production only environment at the time of submission this notification needs to be sent for Cloud group.

Notification is on which table : u_cloud_intake_request 

what's your actual business requirement :  when a users submits a request Production only , a email notification should be triggered to the Cloud group. if the user adds other environments like Dev or Test along with production , the notification should not be triggered.

EX:

Request for "PROD" environment only, send notification

Request for "PROD and Test" environments , Do not send notification

Thank you.