I want to add Info message in Portal view.

[JVINAY]

Hi Team.

I want to add Info message in Poral view.

Currently this message showing in platform view 

But I want to add this message in Portal view also

Condition : This message should remain display until "CAN PROVISION PROD (u_approved_for_production_provisioning) "box  is checked.

Can please help me how to achieve this.

Thank you. 

[J Siva]

You mentioned that it's configured on the record producer, but I see that you're trying the scripts in the UI policy/client scripts, not catalog UI policy/catalog client script. Please provide complete information; otherwise, it will be difficult to debug.

[JVINAY]

@J Siva ,

my apologies,

I have written below code in Client script , but not working

function onChange(control, oldValue, newValue, isLoading, isTemplate) {

    if (isLoading || newValue === '') {

        return;

    }

    //Type appropriate comment here, and begin script below

    if (newValue.toString() == 'false') {

        g_form.showFieldMsgge('This request is for production only.  In order to proceed with this production-only request, a Cloud Intake admin will need to check the CAN PROVISION PROD box and click save.', 'info', true);

For My requirement 

Can Provision PROD -- False ( Unchecked ) This Info message should appear in the Portal same as Platform view.

In the platform view  Onload client script working well.

kindly help me above code modification.

Thank you.

[JVINAY]

@Ankur Bawiskar 

CAN PROVISION PROD (u_approved_for_production_provisioning) " This field is available in Platform only , not available in Portal view . 

I want achieve by Using Display Business rule and client script. 

if it is possible or not. Please let me know.

If Yes please share example script.

Thank you.

[Service_RNow]

@JVINAY 

Step 1: Create a New Widget

1. Go to:
   Service Portal > Widgets

2. Click New

3. Give it a name like:
   📝Provisioning Status Message

4. In the HTML template, use something like:

html

CopyEdit

<div ng-if="!data.approved" class="alert alert-warning"> <strong>Note:</strong> This request is not yet approved for production provisioning. </div>

1. In the Server Script, add:

javascript

CopyEdit

(function() { var rec = new GlideRecord('YOUR_TABLE'); // Replace with your actual table name if (rec.get(input.sys_id)) { data.approved = rec.u_approved_for_production_provisioning == true; } else { data.approved = true; // Hide if record doesn't exist } })();

1. In the Client Script, pass the sys_id:

javascript

function($scope, spUtil) { $scope.data.sys_id = $scope.page.g_form.getUniqueValue(); }

Step 2: Add the Widget to the Form Page

1. Go to:
   Service Portal > Pages

2. Search for your record page (e.g., the one used for the custom table)

3. Add your widget to the top or wherever you want the message to appear

---

Step 3: Test It

• Open the form in Service Portal.

• The message should appear if the checkbox is unchecked, and disappear once it’s checked.

• Works real-time on load — for dynamic response (live update), you’d need event binding or a g_form script — but this covers most scenarios.
  Hope the answer has helped you, please mark the answer correct/helpful. Thank you.